Customer support
We usually reply within 1–2 business days. Email us any time at support@unthinkablemeals.com.
Common questions
I can't sign in or reset my password
Make sure you're using the same method you signed up with (email or Google). If a reset email doesn't arrive within a few minutes, check spam, then email us and we'll help recover your account.
My meal plan doesn't fit my needs
Update your goal, dietary restrictions, and health notes under Settings → Edit details, then use the swap arrows on any meal. Weekly check-in notes also nudge future plans.
The scanner can't find a product
Product data comes from Open Food Facts and USDA FoodData Central, which don't include every item — especially store brands. Try typing the product name instead of the barcode, and always check the label.
Privacy, data, and cookies
See our Privacy Policy and Cookie Policy for what we store and how to change your choices. You can delete your saved data at any time from Settings.
Looking for more detail? Read How it works.